In today’s digital landscape, email continues to be a primary vector for phishing and impersonation scams, threatening the safety of both consumers and brands. As phishing attempts grow in sophistication, the need for a robust defense mechanism is paramount. Enter Bolster AI Security for Email—a game-changing solution designed to transform how businesses combat these threats.
The Rising Threat of Phishing
Phishing attacks have evolved from basic email scams to complex schemes that can severely impact businesses. Financial institutions, e-commerce platforms, and consumer brands are particularly vulnerable, with some brands facing up to 30,000 phishing reports from customers each month. Manual processing of these reports is not only costly but also inefficient, often taking 1-2 days to address a single incident. This delay can result in significant reputational damage and customer churn, as studies show that 15% of scammed customers do not renew their services and 30% create costly support tickets, averaging $5 per ticket.
The Manual Process: Costly and Inefficient
Currently, many organizations rely on a manual triage process that involves multiple departments, including cybersecurity, fraud prevention, legal, and customer support. This manual approach is fraught with challenges:
- Time-consuming: Each reported email requires manual analysis, which slows down response times and increases operational costs.
- Resource-intensive: Multiple teams must coordinate to assess threats, leading to inefficiencies and a diluted focus on critical issues.
- Customer experience: Delayed response to phishing threats can erode customer trust and loyalty.
Introducing Bolster AI Security for Email
Bolster AI Security for Email revolutionizes the way organizations handle phishing threats by leveraging crowd-sourced reporting from customers combined with advanced AI technology. Here’s how it works:
Crowd-Sourced Protection: By empowering customers to report phishing scams directly, Bolster expands the security network far beyond internal staff. This approach taps into a larger audience, providing a more effective and comprehensive defense.
AI-Driven Detection: The AI system quickly analyzes incoming reports, assessing elements like sender details, email content, links, and attachments. This rapid analysis allows the system to filter out false alarms and focus on legitimate threats.
SOC Team Collaboration: Once a threat is verified, Bolster’s Security Operations Center (SOC) team takes over, initiating swift takedowns of phishing sites. This collaboration between AI and human experts ensures a 35% true positive rate, significantly improving the accuracy of threat detection.
Automated Global Takedowns: What used to take 1-2 days can now be accomplished in just a few hours. Bolster handles the complexities of international domain regulations and coordinates takedowns across various jurisdictions, streamlining the entire process.
Benefits That Set Bolster Apart
The advantages of Bolster AI Security for Email are clear:
Efficiency and Scale: With automation, organizations can manage thousands of customer-reported phishing emails without additional internal resources, significantly reducing the manual workload on security teams.
Faster Response Time: By combining AI with a dedicated SOC team, the time taken to neutralize threats is drastically reduced, ensuring that potential damage is mitigated before it escalates.
Enhanced Customer Trust: A swift response to fraud reports demonstrates to customers that their security is a top priority, fostering loyalty and reducing churn.
Cost Reduction: Bolster’s automation helps prevent phishing-related support tickets, allowing businesses to save on operational costs while improving customer experience.
Empowering a phish-free future
As phishing attacks become more prevalent and sophisticated, organizations must adapt by investing in innovative solutions like Bolster AI Security for Email. By automating threat detection and remediation, Bolster not only protects brands from fraud schemes but also enhances the overall customer experience.
In a world where “from phish to fix in hours, not days” is not just a slogan but a reality, businesses can reclaim their focus on growth and innovation, secure in the knowledge that they have the best defense against email-based threats. With Bolster AI Security for Email, the future of email security is brighter, faster, and more effective than ever before.
